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Community Member

ACE 4710 support in DFM 2.0.12

Have just upgraded DFM to support our new ACE 4710, but device is still unknown.

remove- reinsert did not make it!

4 REPLIES
Cisco Employee

Re: ACE 4710 support in DFM 2.0.12

It is supported in DFM 2.0.12 provided the sysObjectID is 1.3.6.1.4.1.9.1.824.

Community Member

Re: ACE 4710 support in DFM 2.0.12

I've read that in the release notes.

but have this device supported in RME only, DFM still shows unknown device.

Cisco Employee

Re: ACE 4710 support in DFM 2.0.12

Check NMSROOT/conf/objects/smarts/conf/discovery/oid2type_Cisco.conf for an entry for 1.3.6.1.4.1.9.1.824. And double-check to make sure this is the sysObjectID of your ACE.

Community Member

Re: ACE 4710 support in DFM 2.0.12

it is working now, having received a fix for bug CSCsy16978.

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