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New Member

Adding Cisco routers to PI 1.3 not being managed

I am trying to add Cisco 2800 & 2900 series routers to Cisco Prime Infrastructure 1.3. The device show reachable in PI 1.3 but the collection status shows unmanaged. I have ran debug on the router for ssh and snmp and I get an error message saying bad community string, but I have verified that it is on the router correctly and typing correct in PI 1.3. Any help would be appreciated.

New Member

Adding Cisco routers to PI 1.3 not being managed

Hello klventers,

I've got a similar behavior managing a few switches. When I increased the SNMP timeout for those devices I started to have the collection job working normally.

You should try it. Go to [Operate] > [Devices Work Center]. Select the Router you want to manage and click on [Edit]. Then increase the timeout for SNMP to 10 secs and click on [Update & Sync].

I hope it helps