Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

After upgrade to RME 4.0.4 no config-files in shadow directory

After upgrade from RME 4.0.3 to 4.0.4 the config-files are not synched in the shadow directory. We still have the old files in it. The path is still /var/adm/CSCOpx/files/rme/dcma/shadow/Switches_and_Hubs/PRIMARY.

The shadow directory is "enabled". The synch to the database is ok.

Thanks

10 REPLIES
Cisco Employee

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

The configs are old how? Are the timestamps old, or do the configs actually lack changes present on the device?

New Member

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

The timestamps are old. We daily synch the switches. We upgrade RME on 22.12.

And now all files remain to that date.

Cisco Employee

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

This is expected. RME will not update its archive unless it finds an interesting change on the device. An interesting change is one not listed in RME > Admin > Config Mgmt > Exclude Commands. While the dates on the shadow configs may be old, they should point to the latest configuration on the device. If you make a change to a device's config, then sync the archive, the shadow config should also change.

New Member

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

Thats what i tried then. I changed something în the config, but no new file exists on the next day.

Cisco Employee

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

Enable ArchiveMgmt Service debugging under RME > Admin > System Preferences > Loglevel Settings. Change something else on one device's config. Perform a Sync Archive of that device. Post the dcmaservice.log along with the config before and after.

New Member

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

Done. File as attached.

Cisco Employee

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

It appears you didn't wait long enough. The actual archive operation is not included. Additionally, I need to see the before and after configurations from the device in question.

New Member

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

You are right. The logfile is not big enough, so you can see just untill the end.

Cisco Employee

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

There appears to be a permissions issue on /var/adm/CSCOpx/files/rme/dcma/shadow/Switches_and_Hubs/PRIMARY on one of the parent directories. Make sure the perms are:

0660 casuser:casusers

New Member

Re: After upgrade to RME 4.0.4 no config-files in shadow directo

That helps. Thank you very much. Great support.

144
Views
0
Helpful
10
Replies
CreatePlease login to create content