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New Member

Aironet 1200 user tracking with campus manager 4.0.5

Hello I have a problem with user tracking.

I have installed cisco lms 2.5.1 with the last update and all works fine.

The problem was with the user tracking.

With user tracking I can retrieve the end host user from my switch but if I tried to retrieve the end host from a aironet 1200 cannot see nothing.

If I have understand well user tracking retrieve the host information using the show cam command that is not supported by the Aironet.

It's possible to retrieve end host information from aironet 1200 with user tracking?

I attach my ut.log

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Aironet 1200 user tracking with campus manager 4.0.5

You are not currently using VLANs on this AP, and thus you will not be able to retrieve users. If you enable VLAN support on this AP (even with just one VLAN), then you will be able to acquire the users in User Tracking.

6 REPLIES
Cisco Employee

Re: Aironet 1200 user tracking with campus manager 4.0.5

The access points support the Q-BRIDGE-MIB, and retrieving users is possible in UT. Please enable vmpsadmin debugging under Campus Manager > Admin > Campus Data Collection > Debugging Options, then reun a new User Tracking acquisition, and get the new ut.log. Then, provide the IP address and hostname of one affected AP1200.

Also, provide a show ver and show run from the same affected AP1200.

New Member

Re: Aironet 1200 user tracking with campus manager 4.0.5

Thanks.

Today I enable the debug option and I will attach the ut.log and the show ver and the show run and the ip address of an affected aironet.

Bye

New Member

Re: Aironet 1200 user tracking with campus manager 4.0.5

I attach the ut.log with new debug option,the show ver and the sho run of a Aironet.

The ip address of an aironet is 10.174.75.21 255.255.255.0.

Thanks

New Member

Re: Aironet 1200 user tracking with campus manager 4.0.5

I attach also a pic of ut end host report

Cisco Employee

Re: Aironet 1200 user tracking with campus manager 4.0.5

You are not currently using VLANs on this AP, and thus you will not be able to retrieve users. If you enable VLAN support on this AP (even with just one VLAN), then you will be able to acquire the users in User Tracking.

New Member

Re: Aironet 1200 user tracking with campus manager 4.0.5

Thank you fro your response.

I will try to implement vlan.

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