Community Member

Application Import Registration Summary error

When I try to register QPM 4.1.1 in our Ciscoworks LMS 3.1 portal in a multiserver trust I get this message:

Problem with File /WEB-INF/screens/cmic/Application_Registration/Imported_Application_Summary.jsp!!!Getter for property importSummary threw exception: java.util.NoSuchElementException

Does anyone know why? The registration of HUM1.0 worked flawlessly.

9 REPLIES
Cisco Employee

Re: Application Import Registration Summary error

This could be related to CSCsm17224, but that should be fixed in QPM 4.1.1. Post the NMSROOT/objects/data/cmf/cmic/mst-templates/qpm.xml from the QPM server as well as the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log from the server that threw this error.

Community Member

Re: Application Import Registration Summary error

The strange thing is that in the qpm.xml version 4.1 is mentioned.

While Packages installed

Packages Installed Version With Patch Level Installed Date

QoS Policy Configuration and Monitoring Tool 4.1.1 10 Jun 2009, 13:40:23 CEST

I added the requested attachments.

Cisco Employee

Re: Application Import Registration Summary error

This all looks fine. However, you did not post the stderr.log.

Community Member

Re: Application Import Registration Summary error

Sorry, missed that one see attachment.

Another thing what I noticed was this message:

System Identity User Not configured properly for

- (qpm)

In ACS the application was registered properly and the group where the system indentity user is in has all priveliges assigned to it (see attachment). Can't figure out wat is wrong.

Cisco Employee

Re: Application Import Registration Summary error

Your ACS setup is wrong. You should have granted Super Admin access to the System Identity User for QPM. System Administrator is not sufficient.

As for the registration problem, I don't see anything wrong in the stderr.log. I recommend you open a TAC service request so they can try and recreate this. I don't have a server with QPM 4.1.1 with which I can test.

Community Member

Re: Application Import Registration Summary error

The best ACS admin rights I can select in ACS is "System Administrator" (see attachment). It's impossible to select Super Admin access. Are you sure?

Cisco Employee

Re: Application Import Registration Summary error

Then you need to create a custom Super Admin role for QPM. Make sure all of the task boxes are checked. Then you can assign that role for your System Identity User.

Community Member

Re: Application Import Registration Summary error

Hi jclarke,

I got exaclty the same error message running QPM 4.1.1 and LMS 3.1, too. In my case, I'm using CiscoWorks local authentication without ACS integration.

DCR replication and single sign-on works fine.

Thx

Cisco Employee

Re: Application Import Registration Summary error

Start a new thread for your issue.

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