10-21-2005 12:37 PM
I got these results this afternoon (10/21) with RME 3.5 IDU 11.0.
1. In Severity Level Summary, with all devices and 10/21 chosen, I get No records found.
2. In Severity Level Summary, with all devices and 10/16 through 10/21 chosen, I get No records found.
3. In Severity Level Summary, with all devices and 10/16 through 10/20 chosen, I get the regular report with syslogs up to 23:5x from 10/20.
4. In Standard Reports, with all devices and 10/20 through 10/21 chosen, I get "Invalid records received from server."
5. In Standard Reports, picking top half of the devices (alphabetically) and 10/20 through 10/21, I get the same "Invalid records received from server."
6. In Standard Reports, picking bottom half of the devices (alphabetically) and 10/20 through 10/21, I get a report back, with newest syslog messages from 00:58 today (10/21/2005) for only one device (a cat6k IOS). That means no other devices have any syslog messages for 10/21.
Based on these observations, I think either there's something wonky with the RME database that stores the syslog analysis or RME is falling terribly behind analyzing the messages. RME appears to have no problem reading syslog messages, as Syslog Collector Status "Last Activity" is only 5-7 mins behind real-time.
10-28-2005 06:10 AM
I think you are hitting a known issue. Try this
1. Edit /etc/syslog.conf and remove all local7 lines except the local7.info line
2. Change Storage Options
3. Add the deleted local7 lines to /etc/syslog.conf.
This should resolve the problem.
10-28-2005 08:04 AM
Thanks! I'll give this a try.
10-28-2005 11:45 AM
It seems to have worked! I think I tried the same steps a few weeks ago that cured it for a while until this last instance. Now I recall I had seen somewhere in the CiscoWorks admin guide that it could support with local7.info. I guess local7.debug is too much for it to handle after a few weeks.
Can I have the following in syslog.conf, 1) to get more detailed logs to nmslog, and 2) to satisfy CiscoWorks?
local7.debug /var/log/syslog_info
local7.info /dev/null
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