03-06-2008 09:51 PM
Hi
After device discovery in LMS 2.3, the RAS (AS5350) is shown as an unknown device. Can anyone help me on this .
Thanks and regards
Rajesh
Solved! Go to Solution.
03-10-2008 09:16 AM
Okay, this is an AS5350XM which is not supported until LMS 2.6 SP1. Therefore, you need to upgrade to CS 3.0.6, RME 4.0.6, and Campus 4.0.10 to get support.
03-06-2008 09:54 PM
There is no LMS 2.3. Please double-check the version, and provide exactly where you see the device showing as unknown.
03-07-2008 10:41 PM
hi Clarke
ooops....It is 2.6.that was a typo :)
Actually Iam using LMS 2.6 and VMS 2.3
rgds
Rajesh
03-08-2008 07:57 AM
Are they installed on the same server?
03-09-2008 11:22 PM
Hi Clarke,
Both are running on different servers. LMS with Win 2003R2 OS and VMS in Win 2000.
All my 7200, 3500, 2900 series are being discovered properly , but the 5300 devices are being discovered as unknown devices.
rgds
rajesh
03-09-2008 11:35 PM
Okay, good. the two cannot be installed on the same server, and doing so would definitely have messed things up. You still have not said exactly where these 5300 devices are showing as unknown. A screenshot would be helpful.
03-10-2008 06:12 AM
03-10-2008 09:16 AM
Okay, this is an AS5350XM which is not supported until LMS 2.6 SP1. Therefore, you need to upgrade to CS 3.0.6, RME 4.0.6, and Campus 4.0.10 to get support.
03-10-2008 09:23 PM
Hi clarke..
Thaks for the info
rgds
Rajesh
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