Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

AS 5350 discovered as Unknown device

Hi

After device discovery in LMS 2.3, the RAS (AS5350) is shown as an unknown device. Can anyone help me on this .

Thanks and regards

Rajesh

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: AS 5350 discovered as Unknown device

Okay, this is an AS5350XM which is not supported until LMS 2.6 SP1. Therefore, you need to upgrade to CS 3.0.6, RME 4.0.6, and Campus 4.0.10 to get support.

8 REPLIES
Cisco Employee

Re: AS 5350 discovered as Unknown device

There is no LMS 2.3. Please double-check the version, and provide exactly where you see the device showing as unknown.

Community Member

Re: AS 5350 discovered as Unknown device

hi Clarke

ooops....It is 2.6.that was a typo :)

Actually Iam using LMS 2.6 and VMS 2.3

rgds

Rajesh

Cisco Employee

Re: AS 5350 discovered as Unknown device

Are they installed on the same server?

Community Member

Re: AS 5350 discovered as Unknown device

Hi Clarke,

Both are running on different servers. LMS with Win 2003R2 OS and VMS in Win 2000.

All my 7200, 3500, 2900 series are being discovered properly , but the 5300 devices are being discovered as unknown devices.

rgds

rajesh

Cisco Employee

Re: AS 5350 discovered as Unknown device

Okay, good. the two cannot be installed on the same server, and doing so would definitely have messed things up. You still have not said exactly where these 5300 devices are showing as unknown. A screenshot would be helpful.

Community Member

Re: AS 5350 discovered as Unknown device

Hi clarke..

Iam sending you a some screen shots. Hope it helps.

thaks and rgds

Rajesh

Cisco Employee

Re: AS 5350 discovered as Unknown device

Okay, this is an AS5350XM which is not supported until LMS 2.6 SP1. Therefore, you need to upgrade to CS 3.0.6, RME 4.0.6, and Campus 4.0.10 to get support.

Community Member

Re: AS 5350 discovered as Unknown device

Hi clarke..

Thaks for the info

rgds

Rajesh

149
Views
0
Helpful
8
Replies
CreatePlease to create content