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ASA 5500 config-archival " Partial Success " issue

Hi all,

The device ASA 5500 was done config-archival via RME

The status showed " Partial Success".

Here I have a few questions:

1. what do " CM0057" and "CM0005" mean? two devices or interfaces?

2. What caused this issue? how to fix it?

I appreciate your reply.

The output is as follows,

***Device Details for ASA-5500***

Protocol==> Unknown / Not Applicable

Selected Protocols with order ==> Telnet, TFTP,RCP

Execution Result:

sTARTUP

CM0057 primary sTARTUP config fetch SUCCESS,

archival failed for ASA-5500 Cause: CM0005:Archive does not exist for ASA-5500 Action: Verify that archive exists for device

RUNNING

CM0057 primary RUNNING config fetch SUCCESS,archival failed for ASA-5500 Cause: CM0005:Archive does not exist for ASA-5500 Action: Verify that archive exists for device

P.S. I will rate your post if it is helpful.

Howard

2 REPLIES
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Re: ASA 5500 config-archival " Partial Success " issue

There are a number of bugs in RME where it indicates it can't create the archive or where is some problem with that file.

You should check if you are running the latest device packages for the ASA.

Common Services -> Software Center -> Device Updates

Best to keep everything at the latests version IMHO.

If that doesn't help you need to open a TAC case to get the patch for your version of RME.

Cheers,

Michel

Re: ASA 5500 config-archival " Partial Success " issue

What Michel said is correct, install all the latest patches for RME itself and also the latest device packages for RME (which are needed to do the config collection).

But to get rid of this failure you need to delete the device from RME and re-add it again. This is necessary as there is database entry for this device missing and/or the according archive directory and file is missing also.

The reason for this (beside of a bug) could also be an unclean shutdown of the LMS server: power failure, or system shutdown without stopping the LMS processes before.

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