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Community Member

Backup failure

I got this message from backup log file.

ERROR(293): /cw2000/Backup_Dir/backup.LOCK file exists.

Most probably another backup process is running

Backup failed: 2008/05/11 05:05:03

how I can fix this failure?


Cisco Employee

Re: Backup failure

Make sure that no other backup is running at the same time. For example, perhaps you accidentally scheduled two to run. If nothing else is running, delete the backup.LOCK file if it exists in the above directory.

Finally, make sure that casuser has access to that entire directory tree. Unmount this file system, and make sure the permissions on the underlying mount point are 0755.

Community Member

Re: Backup failure

thanks J. here the new log I got! is this indicating my CW hard drive volume out of space?may I need a bigger hard drive...or

there is some temp file I can clean up.


Backup to '/cw2000/Backup_Dir' started at:


ERROR(362): Insufficient disk space on backup destination volume.

Available Space is 4812398Kb and required space for backup is 10557006Kb.

Backup failed:


Cisco Employee

Re: Backup failure

You'll need more space in your destination file system. The total available space must be sufficient to hold all of your desired backup revisions plus 1.

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