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BBSM performance issues

I have a client who has been using their BBSM for about 3 years. Recently the performance has taken a nose dive. Once the guest has seen the welcome screen and chooses between our two multinets, it takes over a minute to release the temp DHCP address and receive the new address. Unfortunately, during this time, the BBSM already tries to forward to our front page and the users sees a page cannot be diaplayed error and calls for support. If they're patient it works, but this is causing way too many help calls.

Anybody have any idea what's going on? Network utilization does not appear to be the problem. Is there any performance tuning I can do?

Thanks!

  • Network Management
1 REPLY
Bronze

Re: BBSM performance issues

BBSM might be busy with BBSM switch port status checks.So it takes some time which results in the delay.Code changes now interleave the connection process with the switch port status checks, which prevents the status checks from delaying the connection process. This service pack includes atdial.exe and atnotify.dll with the modifications.

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