cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
515
Views
0
Helpful
1
Replies

Campue Manager Topology error

rcgreen77
Level 1
Level 1

We are running LMS 3.1 on Windows server 2003 standard 64x with Campus Manager version 5.1.3. The server currently has Java version 6.05 installed. When you try to launch Topology Services from Campus Manager the following error appears: Incompatible Java Runtime Version. Then it prompts you to install the Java plugin. It loops back the error: Incompatible Java Runtime. Any suggestions?

1 Accepted Solution

Accepted Solutions

Joe Clarke
Cisco Employee
Cisco Employee

Uninstall all Java from the client. Then reboot the client. Go to Topology Services, and download and install the JRE from the CiscoWorks server. Follow the instructions if it tells you to restart your browser. That should allow you to connect.

View solution in original post

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

Uninstall all Java from the client. Then reboot the client. Go to Topology Services, and download and install the JRE from the CiscoWorks server. Follow the instructions if it tells you to restart your browser. That should allow you to connect.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: