Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Webcast-Catalyst9k

Campus Data Collection problems

hello, we're using the following version of ciscoworks

1. CiscoWorks Common Services 3.0.4 2. Campus Manager 4.0.4

3. CiscoView 6.1.2

4. Device Fault Manager 2.0.4

5. Internetwork Performance Monitor

6. Integration Utility 1.6.0

7. Resource Manager Essentials 4.0.4

problems started when we tried to discover devices on a dufferent part of our network (different VTP domain but has the same VTP domain name). Device discovery stopped working and we decided to reinitialize the ANI database .this sorted Device discovery but now data collection has stopped working - status remains idle. i've enabled debug for data collection and attached the log. the entry below seems to point to the problem. anyone have any ideas?

2006/06/13 09:00:54 Discovery ani MESSAGE DCRDevWrapper: Fetching DCRDeviceIDs

com.cisco.nm.dcr.DCRException: Authorization Failed

thanks

andy

1 REPLY

Re: Campus Data Collection problems

sorry - problem solved

our LMS is setup to authenticate users via ACS (TACACS). i checked the TACACS log and there was an authorization error every time i ran data collection. the odd thing is, i was logged on as a user with full admin rights but the TACACs error refered to the local LMS admin account. once i added the LMS admin account to ACS it worked fine

133
Views
5
Helpful
1
Replies
CreatePlease to create content