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campus manager database not restoring

Hi,

I am using LMS 2.5.1. One fine day the campus manager database corupted(what I beleive).The error was like ANI server intializing & JRM may be down or not accessible in the CM home page.

I beleived the CM database currupted so I tried to restore the database with the following way.

stoped crmdmgtd

c:\program files\cscopx\campus\bin\>perl reinitdb.pl -restore

then started crmdmgtd

but the same problem still persists.

Can anyone pls give some idea what exactly the issue is? What I did is correct or not. & pls advise me what to be done.

Thanks in advance

Sachi

1 Reply 1

yjdabear
VIP Alumni
VIP Alumni

You missed one step:

net stop crmdmgtd

NMSROOT\bin\perl NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI

c:\program files\cscopx\campus\bin\>perl reinitdb.pl -restore

net start crmdmgtd

Wait 5-10 minutes for LMS to come back up