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Community Member

Campus Manager No Data Collected from Network

Just intergraged CiscoWorks with ACS.  Now when we select Campus Manager | Visualization | Topology Services we get the following error message:

No Data Collected from Network

1.Devices are not availiable from DCR or

2.You have not performed data collection at least once

When we look at Common Services | Devices and Credentials | Device Discovery the total devices discovered and the devices reachable indicate there are devices that were found.

We could see devices fine before the ACS intergration but now, we cannot see any devices.

Any thoughts?

2 REPLIES
Cisco Employee

Re: Campus Manager No Data Collected from Network

Make sure all of your devices are clients of the ACS server.  If not, then you will not be able to see any devices in LMS.  Instead, they will show up under Common Services > Device and Credentials > Reports > Devices not configured in ACS report.

Community Member

Re: Campus Manager No Data Collected from Network

The devices (original clients) that I defined are as follows:

10.0.1.*

10.0.10.*

10.0.2.*

I was able to see these clients.  Deleted the above clients from ACS and added:

10.0.1-10.*

So that I can see the above clients and others (10.0.3.*, 10.0.4.*,etc).

I can still see the original clients only.  The others show up in Devices not configured in ACS report.

What do I need to do?  What did I miss?

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