Can I Integrate Cisco works LMS with Service Desk?

[jojupj_josep]

Can I integrate Cisco works with HP Openview Sevice Desk to get the call logged automatically to a person when a critical alert come from a switch..

[David Stanford]

Currently we integrate with HPOV NNM, but perhaps you can forward alerts from DFM to HP and then Service Desk can process these from there.