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Can I Integrate Cisco works LMS with Service Desk?

Can I integrate Cisco works with HP Openview Sevice Desk to get the call logged automatically to a person when a critical alert come from a switch..

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Cisco Employee

Re: Can I Integrate Cisco works LMS with Service Desk?

Currently we integrate with HPOV NNM, but perhaps you can forward alerts from DFM to HP and then Service Desk can process these from there.

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