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New Member

Cant able to schedule backup

Hi,

we are not able to schedule back up.Kindly look

Regards

Vaibhav

9 REPLIES
Cisco Employee

Re: Cant able to schedule backup

Post the NMSROOT/MDC/tomcat/logs/stdout.log. Make sure the Task Scheduler service is running on the server.

New Member

Re: Cant able to schedule backup

Hi

task scheduler service is running fine.

Plse find the required logs

regards

vaibhav

Cisco Employee

Re: Cant able to schedule backup

You're getting an access denied error trying to execute cmd.exe. Make sure the casusers group has Read & Execute permissions on C:\WINDOWS\system32\cmd.exe.

New Member

Re: Cant able to schedule backup

Hi Clark

still facing issue in backup.currently no error is coming it simply runs and aplication got hang

plse find the required logs

Regards

Vaibhav

Cisco Employee

Re: Cant able to schedule backup

It's clear from this screenshot that the casusers group has no access to cmd.exe. Add the casusers group to the list of allowed groups, and grant it Read & Execute privilege.

New Member

Re: Cant able to schedule backup

Hi Clark

Thanks for the response,

could you let me know how to add CASUSER in CMD.EXE group.

Regards

Vaibhav

Cisco Employee

Re: Cant able to schedule backup

Click the Add button, and add ART-LMS-01\casusers. Then check the Read & Execute box.

New Member

Re: Cant able to schedule backup

we have add casuser in admingroup and give full admin rights, but we are facing issue to get schedule backup in LMS 2.6 and geeting error

"error in creating the backup directory c:/Program~x/cscopx/backup/. Please give permission for casuser to create the above directory"

Cisco Employee

Re: Cant able to schedule backup

Start a new thread for your issue.

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