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New Member

CCO - Stored Device Credentials Stopped Working

For some reason the Stored Device Credentials stopped working, authentication failed.  However the same User/Pass works with the Application Update piece and www.cisco.com.  Any reason why this could happen?  I know I am putting the correct CCO User/Pass as I have tried many times.  In between these times I made sure the account was not locked out by logging into the cisco.com site.  This was working before and just stopped working sometime after 4/11/2012.  I am running version 5.7.5 and even upgraded to 5.7.6 to see if that would fix it.  i am using a Windows XP SP3 machine.

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Hall of Fame Super Silver

CCO - Stored Device Credentials Stopped Working

I am seeing the same thing. I haven't had time to open a TAC case but I suspect it's another artifact of Cisco's continued updating of their web site. That same thing was confirmed to have broken LMS online updates a short while back.

New Member

CCO - Stored Device Credentials Stopped Working

Thanks for the update. Let us know what you find eventually.

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