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Blue

check_pkg_errors.sh output

Did check_pkg_errors.sh fix all the problems it identified on my sandbox (dmgtd was shut down)? Can I run check_pkg_errors.sh

against a live LMS server (dmgtd started)?

[nms:/var/temp] $ ./check_pkg_errors.sh -c

Removing /opt/CSCOpx/objects/jrun/jsm-cw2000/services/jse/properties/servlets.properties_backup from the contents file if it exists

INFO: ./check_pkg_errors.sh called with -c option

INFO: Taking a backup of contents file

======== Running ./check_pkg_errors.sh to check for package check errors at Thu Sep 14 13:54:24 EDT 2006 ========

INFO: Package CSCONcfmg - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/lib/jakarta-oro-2.0.6.jar

pathname does not exist

Modifying - Done.

INFO: Package CSCONrisf - Installed. Verifying - FAILED.

ERROR: /opt/CSCONsa/bin/NSA/common/env/sfnms.properties

file size <206> expected <187> actual

file cksum <17323> expected <16483> actual

Modifying - Done.

INFO: Package CSCOchlp - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/core/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOcmprt - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/portAssignment/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOconx - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/contractcon/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOdb - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/db/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOeds - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/eds/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOhlp - Installed. Verifying - FAILED.

ERROR: /product/CSCO/CSCOpx/htdocs/help/CMFcore/CMFuguide/WebHelp.jar

permissions <0750> expected <0640> actual

ERROR: /product/CSCO/CSCOpx/htdocs/help/shared/WebHelp.jar

permissions <0750> expected <0640> actual

Modifying - Done.

INFO: Package CSCOhlpCM - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/CMcore/UGuide/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOhlpDM - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/ciscoview/Basics/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

ERROR: /opt/CSCOpx/htdocs/help/ciscoview/DSU/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

ERROR: /product/CSCO/CSCOpx/htdocs/help/ciscoview/Basics/WebHelp.jar

permissions <0750> expected <0640> actual

ERROR: /product/CSCO/CSCOpx/htdocs/help/ciscoview/DSU/WebHelp.jar

permissions <0750> expected <0640> actual

Modifying - Done.

(more in a follow-up)

8 REPLIES
Blue

Re: check_pkg_errors.sh output

INFO: Package CSCOjrm - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/jrm/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

INFO: Package CSCOmd - Installed. Verifying - FAILED.

ERROR: /etc/rc3.d/S10dmgtd

pathname does not exist

ERROR: /tmp/.SQLAnywhere

permissions <0770> expected <0777> actual

Modifying - Done.

INFO: Package CSCOrvpn - Installed. Verifying - FAILED.

ERROR: /opt/CSCOpx/htdocs/help/vpn_core/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

ERROR: /opt/CSCOpx/htdocs/help/vpn_inventory/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

ERROR: /opt/CSCOpx/htdocs/help/vpn_syslog/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

ERROR: /opt/CSCOpx/htdocs/help/vpncfg/WebHelp.jar

file size <55279> expected <90354> actual

file cksum <10725> expected <44723> actual

Modifying - Done.

Cisco Employee

Re: check_pkg_errors.sh output

Yes, all of the package problems have been addressed, but some of these problems may point to file corruption. The fact that cksum information for jar files has changed is a bit suspicious. Unless you have explicitly patched those jar files, you should probably investigate why the cksum is changing.

In general, you do not need to periodically correct package errors. Service Pack updates will do that for you automatically when needed.

Blue

Re: check_pkg_errors.sh output

Uh oh, I think I have bigger problems:

When I ran the CS303 setup.sh (from LMS 2.5.1), the mandatory backup failed. I tried to wipe out the databases, but it failed with:

/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/dbRestoreOrig.pl dsn=cmf dmprefix=Cmf

StandardDbRegistration .

INFO: The data source cmf was not found for delete.cmf Database initialization is completed.

Same error with /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/dbRestoreOrig.pl dsn=rme dmprefix=Essentials

I notice DIServer and IcServer "failed to run". I have no idea what to try next. AvLoader and a whole bunch of other processes failed too, but I got them back up after "/opt/CSCOpx/bin/perl /opt/CSCOpx/campus/bin/reinitdb.pl -restore".

Something seems wrong with the cmf db. "/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -force -s rme -d /backup" seemed to have finished fine. But "/opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -force -s cmf -d /backup" gave the prompt right back.

Cisco Employee

Re: check_pkg_errors.sh output

It sounds like your server is in a really bad state. The first error you mentioned ("The data source cmf was not found for delete.") makes me think that you have damaged your /opt/CSCOpx/backup directory. In particular, there is a manifest subdirectory here that should never be touched. In fact, you MUST NEVER use /opt/CSCOpx/backup as a target for backups. Admittedly, this is a poor name, and many customers do end up damaging this directory.

I'm also concered with your restorebackup.pl command. You are using the old, obsolete, LMS 2.2 syntax. Are you trying to restore an LMS 2.2 backup to an LMS 2.2 server?

Blue

Re: check_pkg_errors.sh output

It's "/backup" and I made it up. The real backup directory path is /product/CSCO/CW2Kbackup. I'm testing upgrading from LMS 2.2 to 2.5.1. I'm loading a copy of the production LMS 2.2 data to the sandbox also running 2.2, so no 2.5 syntax. Is there any way to wipe the slate (DBs) clean, given dbRestoreOrig.pl keeps failing?

Cisco Employee

Re: check_pkg_errors.sh output

Given the error with dbRestoreOrig.pl, I suspect your manifest is corrupt. If that is the case, unless you have a file backup of /opt/CSCOpx/backup/manifest, you will have to reinstall LMS 2.2 from scratch.

That said, if you have a manifest directory from another, working server (that has the same apps installed), you can copy it over to the sandbox server, and try your dbRestoreOrig.pl commands again.

Blue

Re: check_pkg_errors.sh output

I copied the manifest from a working server over. But dbRestoreOrig.pl still failed with the same error.

On a different server where I installed LMS 2.5.1 fresh, I got the following "warning" at the end of patching it to CS 3.0.4. Processes seem to be all running according to the Web GUI and pdshow.

=================================================================

Finished: Fri Sep 15 15:29:54 EDT 2006

=================================================================

===============- Software Installation Tool Completed -==============

=================================================================

===================- Possible Warnings/Errors Encountered -===================

WARNING: This system does not have the following required Client patches.

WARNING: These patches are required if only this system is used as a CiscoWorks client.

WARNING: 108921-21 108940-62

WARNING: Daemon Manager could not stop DBEngine processes.

WARNING: Please run the command "/opt/CSCOpx/bin/dbstop.pl all"

WARNING: to stop DBEngine processes manually.

WARNING: Exiting installation beyond this point might result in system instability.

=====================================================================

[/var/temp/patch/cwcs3_0_4_sol] # /opt/CSCOpx/bin/dbstop.pl all

Adaptive Server Anywhere Command File Hiding Utility Version 9.0.0.1364

Stopping database engine aniEng

Adaptive Server Anywhere Stop Engine Utility Version 9.0.0.1364

Unable to stop database server -- Database server not found.

Adaptive Server Anywhere Command File Hiding Utility Version 9.0.0.1364

Stopping database engine rmengEng

Adaptive Server Anywhere Stop Engine Utility Version 9.0.0.1364

Unable to stop database server -- Database server not found.

Adaptive Server Anywhere Command File Hiding Utility Version 9.0.0.1364

Stopping database engine cmfEng

Adaptive Server Anywhere Stop Engine Utility Version 9.0.0.1364

Unable to stop database server -- Database server not found.

When stopping IPM, I got:

./ipm stop

Stopping IPM Process Manager...

-- IPM Process Manager Stopped.

Stopping IPM Database Server...

WARNING: Unable to normally shutdown IPM Database Engine.

WARNING: Will try to force IPM database to shutdown.

-- IPM Database Server Stopped.

Stopping IPM Naming Server...

-- IPM Naming Server Stopped.

Cisco Employee

Re: check_pkg_errors.sh output

This warning is nothing to worry about. You should never have to run dbstop yourself.

As for dbRestoreOrig.pl, check your /opt/CSCOpx/.odbc.ini file, and make sure it exists, and has all of the databases in it.

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