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Cisco Cat 3560 Not Responding on SNMP String

taimoor.jan
Level 1
Level 1

Hi,

I have a device Cat 3560. I have defined the SNMP Community Strings as shown in the config. But I Add the device in "CA Spectrum" it fails.

The device responds on ICMP protocol but fails on SNMP protocol. The device is directly accessable through directly connected switch.

Please suggest the wayforward.

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logging trap notifications

logging facility local4

logging source-interface Vlan739

logging 172.18.64.44

logging 10.3.13.105

logging 10.3.12.86

access-list 10 permit 172.18.64.44

access-list 10 remark *** Control VTY Access ***

access-list 10 permit 10.124.9.32 0.0.0.31

access-list 10 permit 10.137.2.0 0.0.0.255

access-list 100 permit tcp host 10.67.67.70 eq ftp host 10.16.5.100

access-list 100 permit tcp host 10.67.67.70 eq ftp-data host 10.16.5.100

access-list 100 permit tcp host 10.67.67.70 eq ftp host 10.16.5.102

access-list 100 permit tcp host 10.67.67.70 eq ftp-data host 10.16.5.102

access-list 100 permit tcp host 10.67.67.73 eq ftp host 10.16.5.100

access-list 100 permit tcp host 10.67.67.73 eq ftp-data host 10.16.5.100

access-list 100 permit tcp host 10.67.67.73 eq ftp host 10.16.5.102

access-list 100 permit tcp host 10.67.67.73 eq ftp-data host 10.16.5.102

access-list 100 permit tcp host 10.67.67.74 eq ftp host 10.16.5.100

access-list 100 permit tcp host 10.67.67.74 eq ftp-data host 10.16.5.100

access-list 100 permit tcp host 10.67.67.74 eq ftp host 10.16.5.102

access-list 100 permit tcp host 10.67.67.74 eq ftp-data host 10.16.5.102

snmp-server community telenorreadaccess RO

snmp-server community TPisb RO

snmp-server community bl!rusba RO management_hosts

snmp-server community Rid!TraW RW management_hosts

snmp-server community pOe{UnAp RW

snmp-server community telenorwriteaccess RW

snmp-server community public RO

snmp-server community private RW

snmp-server community telenorreadaccess@es0 RO

snmp-server community telenorwriteaccess@es0 RW

snmp-server tftp-server-list management_hosts

snmp-server location GreenField

snmp-server ip precedence 2

snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart

snmp-server enable traps cluster

snmp-server enable traps entity

snmp-server enable traps cpu threshold

snmp-server enable traps vtp

snmp-server enable traps vlancreate

snmp-server enable traps vlandelete

snmp-server enable traps flash insertion removal

snmp-server enable traps port-security

snmp-server enable traps envmon fan shutdown supply temperature status

snmp-server enable traps config

snmp-server enable traps hsrp

snmp-server enable traps bridge newroot topologychange

snmp-server enable traps stpx root-inconsistency loop-inconsistency

snmp-server enable traps syslog

snmp-server enable traps mac-notification change move threshold

snmp-server enable traps vlan-membership

snmp-server host 10.7.14.98 version 2c TPisb

snmp-server host 10.124.9.42 bl!rusba

snmp-server host 10.124.9.43 bl!rusba

snmp-server host 10.7.14.199 bl!rusba

snmp-server host 10.124.1.40 pOe{UnAp

snmp-server host 10.124.9.40 pOe{UnAp

snmp-server host 10.124.9.41 pOe{UnAp

snmp-server host 10.124.9.50 pOe{UnAp

snmp-server host 10.124.9.51 pOe{UnAp

snmp-server host 172.18.64.1 version 2c telenorreadaccess

snmp-server file-transfer access-group management_hosts protocol tftp

snmp ifmib ifindex persist

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2 Replies 2

Vinod Arya
Cisco Employee
Cisco Employee

Hi Taimoor,

First thing to check is if port is open between your server and device. SNMP needs UDP/161 port to be open to respond.

Secondly try to do any generic snmpwalk on device from your NMS server and see if the show snmp has increased counters to verify the packets are reaching and snmp is not responding.

Third try to restart the snmp Daemon, as that fixes the issues most of the time when snmp process isn't responding. To restart snmp process use command :

#no snmp-server

Followed by any snmp related command. Try entering any command which was already on config. This will not impact any previous configuration. Restarting snmp does not removes your existing snmp configuration.

See example:

NMS-WL-6500(config)#no snmp-serv

NMS-WL-6500(config)#snmp-server contact test123

NMS-WL-6500(config)#do sh log | i %SNMP-5

Apr  2 12:45:52: %SNMP-5-WARMSTART: SNMP agent on host NMS-WL-6500 is undergoing a warm start

-Thanks

Vinod

-Thanks Vinod **Rating Encourages contributors, and its really free. **

ranokarno82
Level 1
Level 1

Hi,

I did have the same issue with my C3560X, but i managed to solve the case. some hint for you:

1. Please limit maximum community string around 11 character with only 1 special character

2. Given to specific IOS, SNMP agent will not automatically started when the devices boot-up without SNMP-SERVER configuration file (*this is mentioned within release note), and you probably need to reboot your device

3. Please user free SNMP tools to test community string. Solarwind provide free-tool for it

Regards,

Rano

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