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Cisco PI 1.3 - Internal Server Error with RADIUS-authentication

Hi,

I have a problem with a Cisco Prime Infrastructure 1.3 (Appliance, fully patched) that I'm trying to authenticate against a Radiator RADIUS-server.

From the RADIUS-server's point of view it looks fine, but I just get an HTTP Status 500 internal error (see attached image) when trying to log in.

I'm not the one managing the RADIUS-server but I got the following debug sent from them:

Wed Oct 30 08:52:06 2013: DEBUG: Packet dump:

*** Received from 10.36.0.132 port 17235 ....

Code:       Access-Request

Identifier: 102

Authentic:  REMOVED

Attributes:

        User-Name = "test-user"

        User-Password = REMOVED

        NAS-IP-Address = 10.36.0.132

        Message-Authenticator = REMOVED

Wed Oct 30 08:52:06 2013: DEBUG: Handling request with Handler 'Client-Identifier=/^prime[.]net[.]REMOVED[.]se$/', Identifier 'Network-Prime-AAA'

Wed Oct 30 08:52:06 2013: DEBUG:  Deleting session for test-user, 10.36.0.132,

Wed Oct 30 08:52:06 2013: DEBUG: Handling with Radius::AuthUNIX:

Wed Oct 30 08:52:06 2013: DEBUG: Radius::AuthUNIX looks for match with test-user [test-user]

Wed Oct 30 08:52:06 2013: DEBUG: Radius::AuthUNIX ACCEPT: : test-user [test-user]

Wed Oct 30 08:52:06 2013: DEBUG: AuthBy UNIX result: ACCEPT,

Wed Oct 30 08:52:06 2013: DEBUG: Handling with Radius::AuthFILE:

Wed Oct 30 08:52:06 2013: DEBUG: Radius::AuthFILE looks for match with test-user [test-user]

Wed Oct 30 08:52:06 2013: DEBUG: Radius::AuthFILE ACCEPT: : test-user [test-user]

Wed Oct 30 08:52:06 2013: DEBUG: AuthBy FILE result: ACCEPT,

Wed Oct 30 08:52:06 2013: DEBUG: Access accepted for test-user

Wed Oct 30 08:52:06 2013: DEBUG: Packet dump:

*** Sending to 10.36.0.132 port 17235 ....

Code:       Access-Accept

Identifier: 102

Authentic:  REMOVED

Attributes:

        cisco-avpair = "NCS:virtual-domain0=ROOT-DOMAIN"

        cisco-avpair = "NCS:role0=Admin"

        cisco-avpair = "NCS:task0=View Alerts and Events"

        cisco-avpair = "NCS:task1=Device Reports"

..the rest of the AV-pairs removed

Does anyone have any idea on what the the problem is, or some tips on how to troubleshoot? (rebooting and ncs stop/start has no impact on the issue)

//Charlie

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