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Cisco PI 2.0 Unable to Export Devices

THOMAS CARROLL
Level 1
Level 1

             When attempting to export devices(either all or using filter) I'm prompted for a file password, create file PW, then whether I OPEN, save, or save as, I'm unable to use open the file...I get an error message "'Error 0x80004005: Unspecified Error'"

Tried different physical clients, different client OS, web browser, version of Excel....All the same results....

Any suggestions would be appreciated.

2 Replies 2

Marvin Rhoads
Hall of Fame
Hall of Fame

The export is an encrypted zipped csv file. The native Windows explorer does not handle encrypted zip files well. 

Try using 7-zip (freeware) to extract.

I just did it successfully on my lab server.

Thanks..I'll give it a try....Also many thanks on your other Cisco PI 2.0 information/posts/responses...