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Cisco Prime 4.1 Installation Issue

Hi! I have tryed to install new Cisco Prime 4.1 Eval on Windows 2008 R2 Ent SP1 and got this error:

You are trying to install Cisco Prime LMS on an unsupported locale. Cisco Prime supports only US English or Japanese languages. Please reinstall your Operating System with a supported locale and change the Regional Settings to either of these languages.

The locale of my windows installation is English (United States) and user account have admin rights. There is not any antivirus software. All windows updates is up to date.

lms.jpg

1 Accepted Solution

Accepted Solutions

Michel Hegeraat
Level 7
Level 7

You may want to check and adjust these registry entries.

Cheers,

Michel

[HKEY_USERS\.DEFAULT\Control Panel\International]

"Locale"="00000409"

"LocaleName"="en-US"

[HKEY_CURRENT_USER\Control Panel\International]

"Locale"="00000409"

"LocaleName"="en-US".

View solution in original post

1 Reply 1

Michel Hegeraat
Level 7
Level 7

You may want to check and adjust these registry entries.

Cheers,

Michel

[HKEY_USERS\.DEFAULT\Control Panel\International]

"Locale"="00000409"

"LocaleName"="en-US"

[HKEY_CURRENT_USER\Control Panel\International]

"Locale"="00000409"

"LocaleName"="en-US".

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