I have installed a version of Cisco Prime Infrastructure 1.2.11 with a kickstart .ova file on my production network.
Everything goes fine and I follow the instructions for installation ; i can ping my Cisco PI server and ssh into it as admin.
However, when I try to reach the web server via https, it does not work. I have reviewed my proxy settings and they are not to blame. The nslookup returns the IP address when I poll it. I have read elsewhere that I would need "NCS" service to be started, but I can't find anything called NCS on my Prime Infra server in CLI mode.
As Marvin points out, the PNP gateway is a add-on product and not required to use Prime Infrastructure. First I would suggest upgrading to 1.3 or 2.0 if you can as 1.2 has many problems and shound not be run on production networks.
Whe you say you can't access the web UI, does it just not connect or not taking your username and password. I have had problems using Firefox and needed to clear out the network web cache, even though Cisco claimed to have fixed this issue. I don't have this issue with Chrome.
If it's not taking your username and password, the default web UI username is root so admin will not work until you configure a user with this name.
To start the app from the CLI, just enter NCS start. It will take up to 20 minutes to start up completely so be patient. I hope one of these suggestions help.
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