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Cisco Prime Infrastructure 1.3 Alarm & Events

I am using Cisco PI 1.3 to monitor Cisco 2960, 3750 & 6500 Switchs.

Sometime,  when a Switch port is down, a syslog message send to PI and the PI  considers this issue as "INFORMATION" Severity level in Events List.

How to make the PI considers the port down issue as "CRITICAL" level in order to raise up an Alarm and send Email Notification?

Thanks & Best Regards

3 REPLIES
Cisco Employee

Cisco Prime Infrastructure 1.3 Alarm & Events

Hello,

Prime Infrastructure considers the alarm based on the severity listed in the syslog message. In this case, the syslog severity is of level 5, hence PI considers the issue as Information.

If you would like to consider these events more severe, the device will have to be configured to generate more severe syslogs for such events.

Best regards,

Vlad

==========
NMS Team
Krakow, Poland
Cisco TAC

========== NMS Team Krakow, Poland Cisco TAC
New Member

Cisco Prime Infrastructure 1.3 Alarm & Events

Hi Vlad,

I am facing a similar problem . Could you please assist on where exactly this severity level can be chagned for specific

events?

Thanks.

Cisco Employee

Cisco Prime Infrastructure 1.3 Alarm & Events

Hi,

One way to achive this is via EEM. You can configure the device to generate custom syslog messages on certain events. You can reffer to the EEM forums for that:

https://supportforums.cisco.com/community/netpro/network-infrastructure/eem

Regards,

Vlad

==========
NMS Team
Krakow, Poland
Cisco TAC

========== NMS Team Krakow, Poland Cisco TAC
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