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Cisco Prime Infrastructure 2.0 User Tracking

Hello,

When I try to perform user tracking on my cisco PI 2.0 platform, i'm only getting MAC Addresses, not IPs.

the feature "user tracking" is supported according to cisco documents (http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/guide_c07-729089.html)

 

But IP addresses are not polled to my PI except for newer switches like 2960X. Older switches like 3750 do not push any IP information regarding the clients.

 

Is this a normal situation? What's the workaround if I want to use the USER TRACKING with IP addresses ?

 

Thanks

 

Jeremy

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