Cisco Prime LMs 4.2.1 installation error

[vivekkumarv]

                   Dear ,

                    We are getting the below mentioned error while installling Cisco Prime LMS 4.2.1 evaluation version on WIndows 2008 Enterprise R2.

We tried installing on a high end VMware server .Prerequisites are all taken care by us.We are getting a LMS installation abort log saying that

Swap space is not configured properly even after increasing the Paging size to 32 GB.Our physicalmemory is 16 GB.Hard drive has 2 partitions,one is

35 GB and other is 200 GB.

Installation and Abort error logs attached.

-----Dependency Handler Error

ERROR: kls not found

ERROR: Component kls is not found.

dfm : contains: kls dfmdb epm nos tis ptm pm adapters dfmad dfmsd dfmgr dfmnm dfmz cfi fhs afd dps vgm

-----Dependency Handler Errors

ERROR: kls not found

ERROR: Component kls is not found.

dfm : contains: kls dfmdb epm nos tis ptm pm adapters dfmad dfmsd dfmgr dfmnm dfmz cfi fhs afd dps vgm

Can any one help please.

[Vinod Arya · Accepted solution]

Seems you are trying to install LMS 4.2.1 directly. LMS 4.2.1 is an incremental patch to LMS 4.2 , hence it requires LMS 4.2 to be installed previosly.

The Path to be on LMS 4.2.1 is :

LMS 4.2 --> LMS 4.2.1

You can download LMS 4.2 from:

http://www.cisco.com/cisco/software/type.html?mdfid=284259296&flowid=31102&softwareid=280775102

-Thanks

Vinod

[vivekkumarv]

Dear Vinod,

Thanks for quick support.

Yes.you are correct.We downloaded the base version 4.2 and installed .it is working fine now.

Regards.

Vivek Kumar.V

[Vinod Arya · Accepted solution]

This is great! Ciscoworks releases are often confusing and users tend to make mistakes.

Please mark this thread answered to close this, if resloved.

-Thanks

Vinod