06-20-2014 04:28 AM
Hi Everybody
Having manually added a device into the DCR and confirmed that it's in a managed state I cannot get added into DFM. Within Device Centre, it's collector status against "Data Collection", "Inventory", and "Fault Discovery" are all Success.
My Device Allocation Policy (Inventory > Device Administration: Device Allocation Policy) is currently set to Manage All Devices.
Running "geti Router" from within dmctl -s DFM returns all but the device in question.
I have manually deleted and readded and have also restarted service CRMDmgtd.
Many Thanks in anticipation.
06-20-2014 06:03 AM
Hi,
can you try to remove it from DB as below ::
NMSROOT/Objects/smarts/bin/dmctl -s DFM invoke <Class>::<Instance> remove
Class => Switch or Router,
Instance => Device IP or Name.
dmctl> invoke Switch::X.X.X.X remove
then add the device back in LMS and see if it makes any difference.
Also try to increase the SNMP timeout and retry for DFM:
Admin > Network > Timeout and RetrySettings> FaultManagement SNMP Timeouts and Retries
Thanks-
Afroz
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06-27-2018 01:41 AM
Hi Afroj,
Can you tell more about removing the device from DB using the command you mentioned. i tried it and its not working.
I can see the device in the inventory module but not in the fault history module.
Thanks in advance.
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