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New Member

Cisco Prime LMS Sofware Update

Hi All

I had do some software update on my Cisco Prime LMS 4.2 but its seem fail. I also check to the Admin>Software Centre>Event Log its nothing appear. This thing happen after i delete all event log. After that when i do any update its seem fail and there are no event log anymore. I really appreciate if you can advise

5 REPLIES
Cisco Employee

Cisco Prime LMS Sofware Update

Please share the error you see when you try the software update. Deleting event log will make no effect. Also, please try device update and see if you are able to connect to cisco.com and see device packages properly?

With the screenshot of error, share NMSROOT/log/psu.log from windows server or /var/adm/CSCOpx/log/psu.log from unix/lnx machine.

-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

-Thanks Vinod **Rating Encourages contributors, and its really free. **
Cisco Employee

Cisco Prime LMS Sofware Update

Hi Ahmad,

share the screen shot of the error.

/CSCOpx/log/psu.log 

Are you using any proxy to  connect to the internet ?

Are you able to access cisco.com directly ?

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
New Member

Cisco Prime LMS Sofware Update

Hi Ahmad

The problem was resolve after i upgrade my LMS version from 4.2.3 to 4.2.4.

Cisco Employee

Cisco Prime LMS Sofware Update

Hi Ahmad,

Great

Thanks for updating us ...

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
Cisco Employee

Cisco Prime LMS Sofware Update

Glad to hear that! It may be some transient issue.

-Thanks
Vinod
**Support Community. Rate Reponses. **

-Thanks Vinod **Rating Encourages contributors, and its really free. **
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