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Cisco Prime NCS 1.3 Licensing issue

Hello,

I am installing Cisco prime NCS x 2 servers. I downloaded the licenses which are ordered allong with the devices as follows.

               

Product Name                : L-PI12-LF-50-LIC

    Product Description         : L-PI12-LF-50-LIC:Prime Infrastructure 1.2 - Lifecycle - 50 Device Lic PAK

    Product Qty                 : 1

    UDI                        : PID: PRIME-NCS-APL-K9

The issue is, the NCS appliance was not started properly and then I used the CD which came along with the server (NCS 1.3). Now my system is up and running but it is NCS 1.3 and when i upload the licenses, it shows that the UID is not matching with the system. Is this because the licenses are issued for NCS 1.2 and my system runs on 1.3? If so, what do you suggest, do i need to download NCS 1.2, install it, add the license and then upgrade to 1.3?

Thanks for your advise,

Regards

Jay

1 REPLY
Cisco Employee

Cisco Prime NCS 1.3 Licensing issue

Prime Infrastructure has a support forum at:

https://supportforums.cisco.com/community/netpro/network-infrastructure/network-management

Please post this to that forum to reach PI experts.

Regards

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