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New Member

Cisco Prime NCS Recovery

Hi,

A Cisco Prime NCS physical appliance has been shipped with version NCS 1.1

Then it has been upgraded to:

1) ncs_patch-1.1.0.58-upgrade-12.tar.gz

2) PI-upgrade-bundle-1.3.0.20.tar.gz

Our customer have got only 1.2 licenses.  How can we downgrade the appliance to 1.2 ?

Or how can we re-install 1.1 or 1.2,   for both versions we did not find the iso's to download.

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Cisco Prime NCS Recovery

correct , you can ask the license team to generate the new license for  PI 1.3 based on the existing license and other details 

PI 1.2 has been removed from CCO.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
4 REPLIES
Cisco Employee

Cisco Prime NCS Recovery

Hello,

What is the Current  verison of NCS  ,you are using ?

AFAIk, you can Installed PI 1.3 directly as PI 1.2 is not available for download.

Conatct the License Team and they will re-host the license for you.

you can downlaod the iso file from the below link:

http://software.cisco.com/download/release.html?mdfid=284652876&flowid=38562&softwareid=284272932&release=1.3&relind=AVAILABLE&rellifecycle=&reltype=latest

Note:Upgrade from Cisco Prime Network Control System 1.1.2.12 or 1.1.3.2 to Cisco Prime Infrastructure 1.3.0.20 is not supported.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
New Member

Cisco Prime NCS Recovery

Hi,

You mean that having a 1.2 license, I can install 1.3 and simply ask for a re-hosting ?

I do easily find the 1.3 software but not the 1.2

Kind Regards

Cisco Employee

Cisco Prime NCS Recovery

correct , you can ask the license team to generate the new license for  PI 1.3 based on the existing license and other details 

PI 1.2 has been removed from CCO.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
New Member

Cisco Prime NCS Recovery

Thank you for all

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