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New Member

Cisco View 2811

Dear All,

I have updated Cisco view package as below from Cisco website,

below is my IOS Version, but i could not get the Cisco View of this device,

what could be the problem

Number of Packages Selected for Install : 1

For Product(s) : CiscoView

Install Invoked by user : admin

The Package(s) Selected for Install :

NGMARShare

Successfully installed packages (2):

NGMARShare(1.4) ,Rtr2800(8.0)

Installation Completed for : CiscoView

----------------------------------------

Cisco IOS Software

, 2800 Software (C2800NM-ADVSECURITYK9-M),

Version 12.4(10c)

7 REPLIES
Cisco Employee

Re: Cisco View 2811

Post the list of contents under NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs and NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw.

New Member

Re: Cisco View 2811

Dear Clarke,

Post delayed due Boss visit,

what is this NGMARshare, how it can be implemented

Cisco Employee

Re: Cisco View 2811

Shutdown Daemon Manager, then copy all of the .zip files from NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/cvw to NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs. then restart Daemon Manager, and you should be able to view the 2800.

New Member

Re: Cisco View 2811

Dear Clarke,

following error is displayed after doing that copying

Message

Cannot find applicable device package for DEVICE.

This error could be due to one of the following:

- The device package for this device type is not installed.

- Device support for this device type is not available.

- You are trying to open a component inside a device.

To correct the problem, either install a device package for the device type, or open the parent device to manage the component.

Cisco Employee

Re: Cisco View 2811

Make sure the casusers group has full control over all of the .zip files in both directories.

New Member

Re: Cisco View 2811

Dear Clarke,

if u dont mind how can we conclude the above one

Cisco Employee

Re: Cisco View 2811

As I said previously, make sure the casusers group has full control over all .zip files in both directories. Post the output of:

cacls *.zip

From both directories.

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