Cisco Works Daemon Manager Service down after deleting Syslog files

[aslamta123]

Dears,

     Cisco Works Daemon Manager Service is not comiing up after deleting the syslog.log files from NMSroot, al other services are comes up except this.

please help ...

Rgds

Aslam

[Michel Hegeraat]

You should use logrot_trunc.exe to reduce the logfile size, not delete.

Did you only delete the syslog.log? Recreate the file and make casuser the owner.

Cheers,

Michel

[aslamta123]

Hi Michel,

Thanks for the reply, I recreated  the file and reload the server but still is not starting.

attached the error getting..

rgds

Aslam

[Michel Hegeraat]

Not sure what is happening, but I see several services that should be started by the daemon manager, that are already started!!

You best stop them, make sure the services are set to manual except daemon manager, tftp syslog and rcp who are automatic.

Then I suggest to reboot server. If the daemon manager still can start run the resetcasuser.exe  in \CSCOpx\setup\support\   and try again.

Cheers,

Michel

[aslamta123]

Hi Michel,

Tried all options you suggested , but still same... Service not starting

rgds

Aslam

[Michel Hegeraat]

Were other files deleted?

Did the system crash because all the diskspace was used?

If not,

Since the last time LMS was restarted what other things may have changed?

Did the server become part of a domain?

Did someone rename the server?

Anything else you can think of?

Cheers,

Michel