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New Member

CiscoView 7200 support

I just installed the latest package for the 7200XVR and the NPE-G1 still shows up on both the front and back views, this isnt correct, it should only show up on the front view - I believe. Is this correct?

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Accepted Solutions
Cisco Employee

Re: CiscoView 7200 support

This is bug CSCsh62557 which is fixed in Rtr7000 package 21.2. A patch is available if you contact the TAC.

4 REPLIES
Cisco Employee

Re: CiscoView 7200 support

This is bug CSCsh62557 which is fixed in Rtr7000 package 21.2. A patch is available if you contact the TAC.

New Member

Re: CiscoView 7200 support

Great, thanks!

New Member

Re: CiscoView 7200 support

I installed 21.2 but that didn't seem to fix the issue, the NPE-1 still shows on the front and rear of the device??????

Cisco Employee

Re: CiscoView 7200 support

The bug states that the CiscoView patch tried to work around some issues with the SNMP agent. Whenever this approach is taken, things don't always work out the way they are supposed to. There may some other agent issues present which the patch did not handle.

Since you already have a TAC service request open, work with your engineer to provide feedback to development. In particular, they will probably need to see a walk of the entPhysicalTable from this 7200.

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