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CiscoView Cannot Find Package for 6509 IOS

When I try to run CiscoView on my 6509 I get the following error msg:

"Message

Cannot find applicable device package for 192.168.1.4.

This error could be due to one of the following:

- The device package for this device type is not installed.

- Device support for this device type is not available.

- You are trying to open a component inside a device.

To correct the problem, either install a device package for the device type, or open the parent device to manage the component."

Believe it happened after I applied the "Dec 07" updates. THe following applies.

LMS 3.0.1

CV 6.1.7

Cat6000 v9.1

1.3.6.1.4.1.9.5.44

Cat6000IOS v30

1.3.6.1.4.1.9.1.283

IOS 12.2(17d) Sup 720

I tried deleting and manually re-adding in in CS with the IOS SysObjectID, but no change.

Any suggestions.

Thanks

1 REPLY
Cisco Employee

Re: CiscoView Cannot Find Package for 6509 IOS

What version of the Cat6000IOS CiscoView package do you have loaded? You can find this information under Common Services > Software Center > Device Update. Click on the CiscoView link.

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