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Ciscoview privilege

LMS 2.6_CS3.0.6_Csicview 6.1.5

the local user has helpdesk or network operator privilege but he can't open the Ciscoview for any device and he receive the following messages:

Message

Failed to open device 172.20.0.17.

Cause

Device doesn't exist or there is problem with DNS resolution.

Action

Please verify the device existence and its hostname to IPAddress resolution

The Csicoview is working fine with the user has network admin and system admin

1 REPLY
Cisco Employee

Re: Ciscoview privilege

This is bug CSCsg26840. It is fixed in LMS 3.0, and a patch is available from the TAC for CV 6.1.5.

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