Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Ciscoview

Running LMS2.6

Hi All,

whenever I attempt to view a 2811 router in ciscoview I get an error saying:

Message

Can't find applicable device package for 172.22.x.x

I've seen this issue before with the 2800 series devices. Does anyone know of a software update/release for this problem? If not does anyone know how I can view 2800 series routers in Ciscoview?

Cheers

1 REPLY
Cisco Employee

Re: Ciscoview

Go to Common Services > Software Center > Device Update, check CiscoView, then download the latest packages. Of course, this may be a new 2800 model, so if updating to the latest packages does not work, then you will need to provide the sysObjectID for this device.

105
Views
0
Helpful
1
Replies