Currently I'm experiencing a problem with CiscoWorks Assistant 1.0. It displays the message "Collecting existing server information. Please wait."
After about 5 minutes the following error is displayed: "Server Discovery timed out. Please try again later". I did find one description in CSCsj21410 which matches the problem, however, I'm not using a japanese Windows server 2003. Any suggestions??
Enable CWA debugging under CiscoWorks Assistant > Administration > Log Level Settings, reproduce the problem, then post the CWA.log.
This is the debug logging coming from CWA.log. I enabled debugging and tried setup under CiscoWorks Assistant > Workflows > Server Setup.
19/Sep/2007 10:31:40:906 INFO com.cisco.cwa.log.CWALog print - LogLevel:Selection is DEBUG
19/Sep/2007 10:32:00:968 INFO com.cisco.cwa.log.CWALog print - Result of query: SELECT RunningStatus FROM CWA_WFSession WHERE WFID=4 AND CurWFStepID=1 is:
19/Sep/2007 10:32:01:015 INFO com.cisco.cwa.log.CWALog print - Result of query: DELETE FROM CWA_WFSession WHERE CWA_WFSession.WFID='0' is:
19/Sep/2007 10:32:01:109 DEBUG com.cisco.cwa.log.CWALog print - Outcome for SI workflow is
19/Sep/2007 10:32:01:125 DEBUG com.cisco.cwa.log.CWALog print - STATUS VALUE IS : Success
19/Sep/2007 10:38:21:343 INFO com.cisco.cwa.log.CWALog print - Result of query: UPDATE CWA_WFSession SET CWA_WFSession.RunningStatus='4',CWA_WFSession.SessionInfo='
I'm not actually trying to start a specific workflow. I just clicked "Server Setup" under workflows. It's a single server setup with ACS.
I looked at the patch for CSCsj21410, and it could be applicable to non-Japanese version of Windows. Have you localized your server for Dutch? While this would not be a supported configuration, the patch for CSCsj21410 from http://www.cisco.com/cgi-bin/tablebuild.pl/cwa10 may help you.
It's a non-localized Windows 2003 enterprise edition install. Updated with SP2 and all latest security patches. So, just plain US english :-)
Do you think if I just try the patch, if it would do harm on an US english installation?
It won't do any harm if installed, so it's worth a shot. I see no other reason why CWA cannot get its necessary information.
No, this service is disabled and not applied on any adapter. Do you think there might be a networkproblem involved?
When the dialog tells you to wait for server discovery, what is actually going on?