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Community Member

CiscoWorks authentication page doesn't redirect properly

Hello

I have LMS 3.0 installed. When I access from a remote PC, everything seems to work fine. However, when I try to access from the CiscoWorks icon on the server it is running, the following sequence happens:

- I open CiscoWorks and the authentication page appears

- I introduce the credentials and the page is redirected to a blank page with the following URL:

https://hostname/CSCOnm/servlet/com.cisco.nm.cmf.servlet.CsAuthServlet

- Then, if I reduce the URL to https://hostname, I am correctly redirected to LMS Portal.

Does anybody know what could be happening?

Thanks in advance

Regards

3 REPLIES
Cisco Employee

Re: CiscoWorks authentication page doesn't redirect properly

Most likely, this is a browser issue. What browser are you using on the client vs. the server? Make sure the browsers are configured the same as well in terms of pop-up blockers, proxy, security settings, etc.

Community Member

Re: CiscoWorks authentication page doesn't redirect properly

Thanks jclarke. Both of the are IE Explorer, however I'll try to check the options in case any of them looks different.

Regards

Cisco Employee

Re: CiscoWorks authentication page doesn't redirect properly

You might also try Firefox on the server to rule the browser out.

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