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CiscoWorks: Cannot connect to the ANI Server

I am trying to open "User Tracking" in the Campus Manager of our CiscoWorks and receive the following error:

"Cannot connect to the ANI Server. Leaving application. java.lang.Exception.Failed creating AniClient

Does anyone know how to fix this?

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Accepted Solutions
Cisco Employee

Re: CiscoWorks: Cannot connect to the ANI Server

If the error went away, it was probably a timing issue. The daemons can take up to 30 minutes after a dmgtd restart to settle.

3 REPLIES
Cisco Employee

Re: CiscoWorks: Cannot connect to the ANI Server

What version of Campus Manager is this? Please post the output of the command pdshow.

New Member

Re: CiscoWorks: Cannot connect to the ANI Server

Campus Manager 3.1 of CiscoWorks 2000.

The error did go away by itself, and I do not know what happened.

Cisco Employee

Re: CiscoWorks: Cannot connect to the ANI Server

If the error went away, it was probably a timing issue. The daemons can take up to 30 minutes after a dmgtd restart to settle.

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