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CiscoWorks Common Services 2.2 Errors

slcornish
Level 1
Level 1

All,

My engineers need me to reinstall CiscoWorks ACL manager even though it's end-of-life.

I'm trying to install common services 2.2 and keep getting the following errors:

ERROR: unregister daemons "JRunProxyServer" failed. :Connection refused"

"usage chown [-fhR] owner[:group] file..."

"usage chgrp [-fhR] group file..."

We're running Solaris 8.

Stephanie

1 Accepted Solution

Accepted Solutions

Joe Clarke
Cisco Employee
Cisco Employee

This was an old bug, CSCsa34490.

Symptom:

CiscoWorks fails to install on Solaris 8 with the following errors:

ERROR: /opt/CSCOpx/setup/CSCOmd.info not found.

ERROR: GetProperty called with undefined package name: CSCOmd.

ERROR: /opt/CSCOpx/setup/CSCOmd.info not found.

ERROR: GetProperty called with undefined package name: CSCOmd.

installf: ERROR: invalid number of arguments for

installf: ERROR: ftype requires all fields to be specified

ERROR: Configuration of the WebServer was not sucessful.

installf: ERROR: invalid number of arguments for

installf: ERROR: ftype requires all fields to be specified

ERROR: unregister daemons "JRunProxyServer" failed.

:Connection refused

ERROR:save failed Add failed, record already exists., Error 0

Conditions:

This will occur if Solaris patch 110934-20 or higher is install on the server.

This may also occur if there is an install user on the system (see CSCsa01478).

Workaround:

If possible, revert the Solaris patch 110934-20 to a previous versions.

Versions less than or equal to 110934-19 will not cause these installation

failures. Contact Sun if you have questions about reverting Solaris patches.

If you cannot revert the patch, do the following to install CiscoWorks.

WARNING: This workaround will give root equivalency to the install user. If

this is not acceptable - and you cannot revert patch 110934-20 - you will have

to rebuild the Solaris server without patch 110934-20, or find another machine

without said patch on which to install CiscoWorks.

If there is an install user on the system, you must change this user's UID from

its current value to 0. To do this, first backup the /etc/passwd file, then

edit that file, change the third column from the current value to 0. For

example, there may be an entry such as:

install:x:1001:1001:Install user:/:

Change this to:

install:x:0:1001:Install user:/:

Save the changes to /etc/passwd.

If an install user does NOT exist in the system, you must create one, and give

it the UID of 0. To do this, first backup /etc/passwd, then edit that file,

and add the following:

install:x:0:1:Install user:/:

Save the changes to /etc/passwd.

Once the install user has been either created or modified, re-run all of the

desired CiscoWorks installations. After all of the desired CiscoWorks

components are installed, revert the changes to /etc/passwd.

WARNING: It is very critical you revert the changes to /etc/passwd after

finishing the installations. This workaround gives root equivelancy to the

install user, and this should not remain in effect any longer than is necessary.

View solution in original post

2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

This was an old bug, CSCsa34490.

Symptom:

CiscoWorks fails to install on Solaris 8 with the following errors:

ERROR: /opt/CSCOpx/setup/CSCOmd.info not found.

ERROR: GetProperty called with undefined package name: CSCOmd.

ERROR: /opt/CSCOpx/setup/CSCOmd.info not found.

ERROR: GetProperty called with undefined package name: CSCOmd.

installf: ERROR: invalid number of arguments for

installf: ERROR: ftype requires all fields to be specified

ERROR: Configuration of the WebServer was not sucessful.

installf: ERROR: invalid number of arguments for

installf: ERROR: ftype requires all fields to be specified

ERROR: unregister daemons "JRunProxyServer" failed.

:Connection refused

ERROR:save failed Add failed, record already exists., Error 0

Conditions:

This will occur if Solaris patch 110934-20 or higher is install on the server.

This may also occur if there is an install user on the system (see CSCsa01478).

Workaround:

If possible, revert the Solaris patch 110934-20 to a previous versions.

Versions less than or equal to 110934-19 will not cause these installation

failures. Contact Sun if you have questions about reverting Solaris patches.

If you cannot revert the patch, do the following to install CiscoWorks.

WARNING: This workaround will give root equivalency to the install user. If

this is not acceptable - and you cannot revert patch 110934-20 - you will have

to rebuild the Solaris server without patch 110934-20, or find another machine

without said patch on which to install CiscoWorks.

If there is an install user on the system, you must change this user's UID from

its current value to 0. To do this, first backup the /etc/passwd file, then

edit that file, change the third column from the current value to 0. For

example, there may be an entry such as:

install:x:1001:1001:Install user:/:

Change this to:

install:x:0:1001:Install user:/:

Save the changes to /etc/passwd.

If an install user does NOT exist in the system, you must create one, and give

it the UID of 0. To do this, first backup /etc/passwd, then edit that file,

and add the following:

install:x:0:1:Install user:/:

Save the changes to /etc/passwd.

Once the install user has been either created or modified, re-run all of the

desired CiscoWorks installations. After all of the desired CiscoWorks

components are installed, revert the changes to /etc/passwd.

WARNING: It is very critical you revert the changes to /etc/passwd after

finishing the installations. This workaround gives root equivelancy to the

install user, and this should not remain in effect any longer than is necessary.

slcornish
Level 1
Level 1

Ok, thank you.

I'll try this tomorrow morning EST.

Stephanie