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New Member

CiscoWorks DCR Out Of Sync between Master\Slave

We have 2 CiscoWorks Servers running in Master\Slave configuration. Both are also integrated with Secure ACS.

Somehow the Device Sync is lost between these Servers.

E.g. Primary Server has 792 devices while the Slave is only showing around 680. I have restarted the Slave quite a few times but no luck.

Any quick way to fix this ?

Thanks,

Naman

7 REPLIES
Cisco Employee

Re: CiscoWorks DCR Out Of Sync between Master\Slave

From where are you getting these numbers?

New Member

Re: CiscoWorks DCR Out Of Sync between Master\Slave

On both Servers, I am going to "Common Services Home" and then looking under the section "Device Credentials and Admin".

E.g. In the Primary Server I have 792 in 'Authorized Devices' and 0 in 'Devices not configured in ACS'.

On the Slave Server I have 633 in 'Authorized Devices' and 7 in 'devices not configured in ACS'.

I also know for a fact that DFM (which is running on the Slave Server) is missing quite a few devices, obviously because they are not present in the DCR.

Thanks,

Naman

Cisco Employee

Re: CiscoWorks DCR Out Of Sync between Master\Slave

The only way to force a sync is to break, then re-establish the DCR master slave relationship. To debug this problem, you will need to enable DCR debugging, restart dmgtd, then check the dcr.log for errors. Enabling debug depends on the version of LMS.

New Member

Re: CiscoWorks DCR Out Of Sync between Master\Slave

Thanks. I will give that a try.

New Member

Re: CiscoWorks DCR Out Of Sync between Master\Slave

To break and re-establish the DCR master slave relationship, do you just change the SSO setup from slave to master, then back again?

Silver

Re: CiscoWorks DCR Out Of Sync between Master\Slave

Yes, the quickest way is to use dcrcli.

Cisco Employee

Re: CiscoWorks DCR Out Of Sync between Master\Slave

No. SSO and DCR have nothing to do with each other. To break DCR integration, you go to Common Services > Device and Credentials > Admin > Mode Settings. You can also use dcrcli with the "setstand" command to set the mode to Standalone.

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