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Community Member

CiscoWorks Device Manager - Base package NGMARShare missing

Hey Folks,

In Device Manager, I'm trying to update to the latest package for Rtr1800, Rtr2800, Rtr3800, and Rtr800 to the latest versions.

After I select them and click next to install it, I get the following error:

"base package NGMARShare missing"

Anyone know where I can get this NGMARShare? It's not in my staging area, and I can't find it when I go to "add packages" from CCO.

Thanks,

SM

2 REPLIES
Cisco Employee

Re: CiscoWorks Device Manager - Base package NGMARShare missing

Community Member

Re: CiscoWorks Device Manager - Base package NGMARShare missing

Thanks for the link! I found what I needed.

Thanks again.

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