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Ciscoworks Email Notifications Issue

Hi,

May i know, how to solve the issue "highlighted in bold font" for the email notifications?

Subject: 000050K ; "Device Name" ; Sun dd-mm-yyyy 20:02:00 SGT ; Critical ;  Other ; Active

ALERT ID                =  000050K

TIME                    = Sun 29-Jan-2012 20:02:00  SGT

STATUS                  = Active

SEVERITY                =  Critical

MANAGED OBJECT          = XXXXXXXXXXXXXXXX

MANAGED OBJECT TYPE      = Switches and Hubs

EVENT DESCRIPTION       = Error in getting alert  description

CUSTOMER IDENTIFICATION = XXXXXXX

CUSTOMER REVISION        = 1

LMS = 2.6

DMF = 2.0.3

RME = 4.0.5

Thanks in advance!

Farid.

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