I have CA service desk manager which contains CMDB for assets/inventory. I was wondering if CisoWorks can provide information in an automated fashion that can be used to update and keep the CMDB current.
I'm interested to see device names, model, serail numbers etc (Hardware Report). Does CiscoWorks support API’s that can be called?
Serial number in CMDB has been a sore spot here (though not using LMS as source), because there's no single OID for storing it across Cisco hardware and the CMDB sw vendor doesn't bother doing more than that. I imagine that's why there's a "User_Defined_Serial_Number" column in RME Device_Inventory View Details ("Open Database Schema Support" link above), because it surely will need to be populated manually somehow.
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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