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Ciscoworks Job error

I am receiving the following error on jobs that i have created and have been approved to run. ERROR:RME_CDL1004:Pre-Job execution operation failed I have run simlar jobs but just started to receive this error.

Teddy Agee RPC

Everyone's tags (1)
4 REPLIES
Cisco Employee

Re: Ciscoworks Job error

This error is too generic to determine much about it.  What job is this exactly and what other details does the job summary add?  Are you integrating with ACS?  Do you receive the same error if you run the same job for different devices?  Post a screenshot of Common Services > Software Center > Software  Update.

New Member

Re: Ciscoworks Job error

The job is a scheduled job that is a netconfig jobs I will post the jobs summary here

NetConfig Job
Job Details as on Jun 11 2010 11:58:52 EDT
  Job ID:  2579       Status:  Job Failed
General Info
Owner:tagee
Description:Show IP interface Brief
Schedule Type:Run Once
Schedule Time:Thu Jun 10 19:45:00 EDT 2010
Job Policies
Failure Policy:Ignore failure and continue
E-mail Notification:[tagee@rpc.net]
Execution Policy:Parallel
Fail on Mismatch of Config Versions:Disabled
Copy Running Config to Startup:Enabled
Sync Archive before Job Execution:Enabled
Job Password:Disabled
Job Approval Details
Job Approval:Enabled
Approval List:Netops
Maker E-mail ID:tagee@rpc.net
Task Details
Task: SH_IP_Interface_brief

Commands
-------------
sh ip interface brief

Devices
-----------
70360.00401.1.RT01
70433.00601.1.RT01
74023.00425.1.RT01
39440.00405.1.RT01
70501.00405.1.RT01
15301.00610.1.RT01
73802.00401.1.RT01
73644.00403.1.RT01
70508.00403.1.RT01
73052.00401.1.RT01

-----------------------------
Job Summary
Status:Job Failed
Start Time:Thu Jun 10 19:45:11 EDT 2010
End Time:Thu Jun 10 19:45:13 EDT 2010
Job Messages
Pre-job Execution:User or Device authorization failed for user : tagee
Please make sure user has privilege to operate on following devices: 73802.00401.1.RT01
Post-job Execution:-
Device Update
Successful:0
Failed:0
Not Attempted:0
Pending:0
Job Execution Summary

Cisco Employee

Re: Ciscoworks Job error

This is pointing to an authorization issue.  Please comment on the other details requested.

New Member

Re: Ciscoworks Job error

Teddy,

did you ever get this resolved?  I'm interested because I'm seeing a similar issue.  It's very puzzling.  Some of our CW users are getting this same error on scheduled jobs but not if they run the job immediately.

Did you get a TAC case on this or otherwise find a resolution. I would deeply appreciate it if you could either email me or post it up here.

twilcox@cde.ca.gov

Thanks,

Tom

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