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Ciscoworks LMS 2.5 and HP Openview ServiceDesk

Good day!

Anybody knows...Are there a ways to export inventory information about cisco devices to HP OpenView ServiceDesk? May be there is a resolved solusion? or at least suggest me a direction,please

Thanks!

1 REPLY
Cisco Employee

Re: Ciscoworks LMS 2.5 and HP Openview ServiceDesk

There's no integration utility to for ServiceDesk, but there is something you can try.

If ServiceDesk can handle csv files on import you could export your inventory from LMS to csv, clean it up (format to fit the other app) and then import it into SD.

This might work depending on how SD handles import of devices

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