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New Member

ciscoworks LMS bundle 2.5

Hi,

I am facing problem with ciscoworks LMS bundle 2.5 when rediscovering the device through Device Management. The problem is all the devices are in learning mode for more three days and it is not getting update to Known status. So in the known status it is showing "zero". Can anyone help me please to fix the same.

Thanks in advance .

siva

14 REPLIES
New Member

Re: ciscoworks LMS bundle 2.5

Hi,

I think you should have check the device credentials, specially the snmp strings (for SNMP v2c). Check first your device-list-raport in CS. How many devices listed there.

-Aryan

New Member

Re: ciscoworks LMS bundle 2.5

Hi,

It is showing only one devices, which I added mannually. NO other devices listed in CS. CAN you pls help me what is wrong? pls

Cisco Employee

Re: ciscoworks LMS bundle 2.5

If you run a device credentials verification report on this device what does it return for the attributes?

New Member

Re: ciscoworks LMS bundle 2.5

Hi,

Yes for the PIX it verifies telnet , snmp rw,ro which is supplied mannually while adding that device.But I have 200 switches in my network. Just started playing arround with CW. But DFM is discovering my devices but not getting to my Campus woundering why. Pls help me

Cisco Employee

Re: ciscoworks LMS bundle 2.5

The switches should get discovered in Campus Manager if you have setup your seed devices and snmp settings, and also the devices need to be running CDP to be enabled.

Are the seed devices you are adding showing up in layer 2 view?

Also, the PIX will not show up in Campus Manager as it cannot pass layer 2 traffic (CDP) and any devices on the other side of the PIX will not be discovered.

New Member

Re: ciscoworks LMS bundle 2.5

My devices are set with proper SNMP RO and RW, I am not sure where do I need to check in CISCOWORKS for the same. Can you guide me pls.

Following is the status I am getting in Rediscover/delete

IP Address = 10.3.96.30

DNS Name = 10.3.96.30

Device Status = Learning

Device Type = Wireless

Aliases = N/A

Containments = N/A

DFM Processing = N/A

Time Last Discovered = 03-Jul-2006 19:48:16

Import Time Stamp = 29-Mar-2006 11:00:52

*** Data Collector Status Information ***

Discovery Progress = 90% completed

Error Code = N/A

Error Message = N/A

New Member

Re: ciscoworks LMS bundle 2.5

Hi,

Have you try to delete all the device from the DCR and from CM with the two command line :

perl NMSROOT\campus\bin\reinitdb.pl

perl NMSROOT\campus\bin\reinitdb.pl -ut

.

Then rediscover the network from CM.

New Member

Re: ciscoworks LMS bundle 2.5

Hi ,

I did that few hrs ago based on your email reply. Same problem

IP Address = 10.3.49.102

DNS Name = 10.3.49.102

Device Status = Learning

Device Type = Switches and Hubs

Aliases = N/A

Containments = N/A

DFM Processing = N/A

Time Last Discovered = 04-Jul-2006 19:52:10

Import Time Stamp = 16-Feb-2006 11:00:49

*** Data Collector Status Information ***

Discovery Progress = 90% completed

Error Code = N/A

Error Message = N/A

New Member

Re: ciscoworks LMS bundle 2.5

Hi,

It seems that you have still discovery problem.

Go to CampusManager-->Admin

from there check [snmp settings] for comm-strings

[discovery settig] put here at least one switch IP-address. click apply.

Go back to Campus Admin page again for the discovery status, in case, click on run discovery.

-Aryan

Cisco Employee

Re: ciscoworks LMS bundle 2.5

This doesn't look like Campus Manager as you mentioned above, it actually looks like the issue you mention above is DFM stuck in learning.

Which service pack are you running for DFM?

New Member

Re: ciscoworks LMS bundle 2.5

HI Davistan,

These are the software listed in my software list. Since it started giving trouble I updated DFM, CM on 3rd of July.

1.CiscoWorks Common Services 3.0.3 17 Feb 2006, 11:28:57 EST

2. Campus Manager 4.0.5 03 Jul 2006, 17:02:33 EST

3. CiscoView 6.1.2 17 Feb 2006, 11:28:57 EST

4. Device Fault Manager 2.0.4 03 Jul 2006, 19:18:20 EST

5. Internetwork Performance Monitor 2.6.0 14 Feb 2006, 12:18:37 EST

6. Integration Utility 1.6.0 14 Feb 2006, 09:49:52 EST

7. Resource Manager Essentials 4.0.3 17 Feb 2006, 11:28:58 EST

Yes DFM is not updating to it known list. It is learning upto 90% after that no program.

Server is DELL 1850 with 2GB RAM. Also I have arranged to upgrade RAM to 4GB.

Thanks,

siva

New Member

Re: ciscoworks LMS bundle 2.5

Hi,

Have you try to discover the devices in DFM only one by one to see what is the status ?

You must be in manual mode.

Cisco Employee

Re: ciscoworks LMS bundle 2.5

What do you see for the pdshow output of DfmServer and DfmBroker?

If you look at the brstart.log and DFM.log do you see any errors?

what is the value of SM_BROKER under My Computer > Properties > Advanced tab > Environment variables

New Member

Re: ciscoworks LMS bundle 2.5

Brstart.log output is

RSRV-N-BRSTARTED-Broker started on SVHM-UTILITY.svhm.schs.org.au:9002

V2.0 IDU4(60267), 16-Jan-2006 14:58:30 - SP 4, Build 1

CW2K-Register Broker to CW2000

CW2K-CW2000_ProcessManager::dMgrInit() for DfmBroker

CW2K-CW2000_ProcessManager::sendOkMsg(DFM broker Running)

CW2K-CW2000_ProcessManager::waitForShutdown()

CW2K-CW2000_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

CW2K-CW2000_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

CW2K-CW2000_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

CW2K-CW2000_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

and DFM.log has

ADTM-N-TMG2_STATUS_COMPLETE-Last discovery completed at 05-Jul-2006 10:51:43

PM

CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

ICF-N-SAVESTART-PersistenceManager: save started at 05-Jul-2006 11:41:45 PM

ICF-N-SAVEFINISH-PersistenceManager: save finished at 05-Jul-2006 11:41:45 PM

CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

ICF-N-SAVESTART-PersistenceManager: save started at 06-Jul-2006 5:41:45 AM

ICF-N-SAVEFINISH-PersistenceManager: save finished at 06-Jul-2006 5:41:45 AM

ADTM-N-TMG2_STATUS_COMPLETE-Last discovery completed at 05-Jul-2006 10:51:43

PM

CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

ICF-N-SAVESTART-PersistenceManager: save started at 05-Jul-2006 11:41:45 PM

ICF-N-SAVEFINISH-PersistenceManager: save finished at 05-Jul-2006 11:41:45 PM

CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

CMF_ProcessManager::ProcessNextMessage() -- Non-ShutdownRequest

ICF-N-SAVESTART-PersistenceManager: save started at 06-Jul-2006 5:41:45 AM

ICF-N-SAVEFINISH-PersistenceManager: save finished at 06-Jul-2006 5:41:45 AM

SM_BROKER value is 9002

siva

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