CiscoWorks LMS ->Work Centers->Identity readiness not updating

[a.ulanicki]

Hi,

I'm using LMS 4.0.1 and i found that identity work center is not woking correctly. Problems detectes:

1) is not displaying all devices in identity-readiness assessment. On readines pie graph i se only part of devices.

2) when device is replaces or IOS is updates Work Center is not refreshing at all (weeks).

I'm looking for a way to troubleshoot this but searching internet resources gives me no hints where to start. If you know what logs can i check, what debug can i enable, or what processes are responsible for readiness job your help will be appreciated.

Regards,

[a.ulanicki]

Any hints?

I can't find any piece of configuration where i would be abe to enable DEBUG for Identity Work Center.

Does anyone know how to verify problems with identity work center?